Cybercrime and Fraud Warning

The nature of the threat

In recent years solicitors firms and their clients have become targets for cyber-criminals.

Email correspondence can be particularly vulnerable to attack and fraudsters have been known to intercept emails between Solicitors and their clients. 

Once intercepted, criminals use emails to impersonate the Solicitor by ‘spoofing’ their email address or creating a new address that is very similar to the genuine address.

These fake emails can vary in their sophistication from amateurish to very convincing.

Once in contact with the client, the criminal posing as their solicitor might seek to encourage the client to transfer money to their own bank account rather than to the firm’s legitimate account.  The client might think they are transferring money to their solicitor’s bank but they are not. Very large sums of money can be lost, particularly in property transactions through this type of fraud.

The threat from cyber criminals is very real and we must all be on our guard.  TV Edwards are committed to protecting our client’s privacy and security and we would ask that you read this warning carefully.

Our bank details

Our bank details will be provided to you at the beginning of your case. These details will NEVER CHANGE for any reason during the lifetime of your case. We will not send these details out to you again unless you specifically request this.

If you receive correspondence purporting to be from TV Edwards sending bank details again or suggesting that our bank details have changed for any reason, then please report this to us immediately.  DO NOT transfer any money to the new account.  If at any time you transfer money to a bank account other than our account then we cannot accept liability for any loss.

We strongly advise you to speak to your lawyer by telephone before making any payments to TV Edwards.  This is particularly true in conveyancing transactions when the sums being transferred can be substantial.  Call your lawyer on a trusted number (for example one listed on our website or headed paper) to check that the sum is due, the precise amount of that sum and details of the bank you are transferring that sum to.

Please note that in conveyancing transactions we will not ask you to transfer the deposit (usually 10% of the purchase price) until we are also arranging for you to sign the contract. We will not ask you to transfer the balance until contracts have been exchanged and we have sent you our completion statement showing the amount to be transferred for completion.

Our emails

Please note that ALL TV Edwards email addresses are constructed in the following way: firstname.secondname@tvedwards.com

Please always check the sender’s e-mail address and try to satisfy yourself that you have received a genuine email from TV Edwards.  If the address is constructed in a similar but different way to that described above then please report that to us by telephone as soon as possible.  Do not reply to the email or open any attachments it may have.

In some circumstances, the email address may look legitimate (even on closer inspection) but for other reasons you may suspect that the email is suspicious.  The language used may seem odd, the grammar poor or information you would expect your lawyer to know may be absent.  The email footer may not look the same as in earlier emails or case references may be incorrect or missing.

If you have any doubt about the authenticity of any email then please call the sender on a trusted number (not a number in the email) to check.

Our Telephone Number

Our telephone switchboard number is 0203 440 8000. 

All of our direct dial numbers are constructed as follows:

0203 440 (followed by a four digit extension number).

If in doubt, our contact details can be found here:  https://www.tvedwards.com/site/people/

Our cyber security measures

TV Edwards are part of the National Cyber Security Centre’s Cyber Essentials Scheme.  Our IT systems have been audited by experts and we have invested in security measures designed to keep your information safe from criminal interference.  Unfortunately the prevalence of cyber-crime, its growing sophistication and the ever changing nature of the threat it poses means that no system is ‘fool proof’ or completely immune from interference.  We would ask you to be vigilant at all times and contact us should you have any concerns whatsoever.